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What is it really like on the frontline of Scotland's public services today? Using first-person accounts, 7:84 present a forensic journey through the surreal, maddening and hilarious corridors and wards of privately financed hospitals and schools. This is a world of shiny but shoddy buildings where lucrative construction and maintenance contracts with private companies take priority over staff and care. Whether it's the new Edinburgh Royal Infirmary or your local school, should we all start asking "what's the damage?" Have New Labour forgotten the Railtrack or the Skye Road Bridge fiascos or are they just planning to jump off the next bridge when they come to it?